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A fully interactive pet facility is designed to be both physically and mentally stimulating, don’t be alarmed if your dog comes home and sleeps more than usual! Oftentimes, people will think their dog is lethargic, when really, they are just resting and recovering from their adventures!

The excitement of being home may make your pet appear thirsty and they may excessively pant however, rest assured, we provide fresh water at all times!

We have a variety of floor surfaces including concrete, natural grass, artificial turf etc. if your pet isn’t used to surfaces like this, they could wear their paw pads down and have tender feet from the change in activity level on different surfaces. If we notice this happening, we will do what we can to help relieve any discomfort. Luckily, on the occasion this happens it usually only last a few days.

Occasionally pet’s diets and routine of eating will change while in boarding. This could be due to distractions, increased activity level and just being in an unfamiliar place. In turn, pets will sometimes have an increased appetite for a few days when they return home, this does not mean your pet didn’t eat while away! Some pets have an increase in activity level therefore they are burning more calories than usual and need more to refuel their bodies. Because of increased activity levels and burning more calories some pets will even lose some weight while in boarding. This isn’t anything to be concerned over unless your pet doesn’t return to normal after a few days.

Have you ever had an upset tummy because of excitement, anxiety and maybe some stress? A similar thing can affect our pets too. Oftentimes, when pets are returning home from boarding, they are experiencing a flood of emotions, they are excited to see you, they were excited to play with their friends each day or maybe they were a little stressed while boarding and now their bodies are getting a chance to relax and settle back into their normal routine. Monitor your pet for unusual lethargic behavior, dehydration or other unusual symptoms. If things don’t resolve after a few days contact your veterinarian.

We accept both unaltered male and female dogs; it is your responsibility to tell us if your female dog is in heat, coming out of or could be going into heat so that we can take the necessary precautions. Some unaltered male dogs are prone to irritation from being on concrete, or if there is a female in heat, they can cause themselves to become irritated with excessive licking. This isn’t overly common, but isn’t unheard of either. Should we notice this with your male dog we will take steps to help keep them comfortable such as applying an over-the-counter triple antibiotic cream and possibly even placing a cone of shame on your dog to prevent them from excessively licking themselves and causing unnecessary irritation.

Can my pet catch a disease or illness while in boarding, daycare or grooming? Viral and bacterial infections are impossible for us to prevent. Just as colds spread from one child to another in school, colds can often spread from one dog to another in daycare, boarding, grooming, dog parks, vet clinics or even taking your pet on a walk-through town!

Bordetella is commonly referred to as Kennel Cough or Canine Cough. This illness can spread regardless of any preventative measure or vaccination. Both viral and bacterial particles can be spread through nose-to-nose contact, surface contact and are airborne. The Bordetella vaccine is not always 100% effective however, it does significantly reduce the risk of your pet contracting Bordetella and if they do it decreases the severity of the symptoms.

Similarly, Canine Influenza is becoming more common in Georgia with two known strands. Though we don’t currently require the vaccine we do strongly recommend it! Influenza and Canine Cough have very similar symptoms like a honking cough, runny nose/ sneezing, and eye discharge making it hard to tell the difference in the two without PCR testing. Majority of dogs will recover with no treatment, but oftentimes Veterinarians will prescribe a cough suppressant and antibiotic to help prevent any secondary infections.

What does Ashley Hills Pet Center do to help decrease the risk of viral or bacterial infections?

1. Our facility is sanitized and disinfected multiple times daily with animal health- based cleaners
2. Regular steaming is done to clean and disinfect all surfaces
3. Our HVAC does not recirculate air. Always Fresh Air!
4. Each room is monitored by an air quality sensor
5. Current vaccines are required for all pets visiting our facility

With an incubation period of 3-14 days, we ask that you kindly make us aware should your pet begin to show any symptoms so that we can take the necessary precautions.